515-733-2218
Heartland Pet Hospital & Mobile Practice, P.C.
  • Home
  • About
    • Meet Our Team
  • Services
    • Adoption
    • Emergency Info
    • Denistry
    • Digital X-rays
    • Housecall
    • In-House Lab
    • Online Pharmacy
    • Strays & Adoption
    • Surgical Services
  • ONLINE PORTAL/APP
  • Contact
  • Home
  • About
    • Meet Our Team
  • Services
    • Adoption
    • Emergency Info
    • Denistry
    • Digital X-rays
    • Housecall
    • In-House Lab
    • Online Pharmacy
    • Strays & Adoption
    • Surgical Services
  • ONLINE PORTAL/APP
  • Contact

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Welcome to Vello!
​
You can login to your online portal or download the app using the instructions below.

Interested in downloading our app?
You can download the Vello App on the Apple Store and Google Play Store play.

The next steps will be easy! 
  • You search for your account with the email address or phone number associated with your account.
  • Search for our Veterinary Practice "Heartland Pet Hospital & Mobile Practice" or zip code "50248"
  • Enter the confirmation code

Not opted into texting just yet? No problem! Just text 'START' to 515-393-6896.
​Once opted in, we will be able to send you an activation code.


Why should I use the app?

This app is a great way to view your pet's health records, anytime, plus you can easily connect with us at your convenience. It offers many features to help you keep track of your pet's health needs and shares informative articles on the latest trends in pet health.

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Need Vaccine History for traveling this weekend? 
Wi
th the app you can access your vaccine records right from home, plus so much more including:
  • View your pet's visit history at our practice
  • View upcoming appointment information
  • Request appointments & prescription Refills
  • Update us on any changes to your Address & Phone
  • ​Send us a text message​

Our Partners in Care


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Pet Adoption
ONLINE PORTAL

Get in Touch


Heartland Pet Hospital & Mobile Practice, P.C.
626 Garfield Ave
Story City, IA 50248

Phone (515) 733-2218
Fax (515) 733-2825​

*Text (515) 393-6896
*Our texting number is only checked during office hours

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Request Appointment
Appointment requests are checked throughout the day during office hours.  ​We will call or reply with appointment time that was chosen. We try to accommodate as much as we can to the chosen time frames.

Request appointments or refill prescriptions through our phone app!!

Helpful Info


​OFFICE HOURS
Sunday Closed
Monday 7:30 am to 5:30 pm

Tuesday  7:30 am to 5:30 pm
Wednesday  7:30 am to 7:00 pm
Thursday 7:30 am to 5:30 pm
Friday 7:30 am to 5:30 pm
**Saturday 7:30 am to 12:00 pm (every other)

Check our our Facebook Page for hours during the holidays and for **Saturday openings for the month.​
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CONTACT US & DIRECTIONS

EMERGENCY INFO
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